What is Emotional Intelligence (EQ)

Emotional Intelligence (otherwise known as Emotional Quotient or EQ) is the ability to manage one’s own emotional state (feelings), to monitor and adjust the thoughts behind those emotions (the internal narrative) and to be aware of the effect those have on one’s behaviour (what we do and how that behaviour could be perceived).

A high level of Emotional Intelligence helps us to:

  • maintain control of our own state of mind;
  • effectively manage conflict;
  • set healthy boundaries and respect other people’s boundaries;
  • be empathetic to one’s own needs as well as the needs of others;
  • ensure mental, emotional and physical health;
  • deal with stress and limit the risk of anxiety;
  • be transparent, consistent, collaborative and solution focused.

In essence, the key elements of Emotional Intelligence are:

  1. Self-awareness
  2. Self-regulation
  3. Empathy
  4. Resilience
  5. Communications skills
  6. Social skills

Benefits of a high EQ

Some of the benefits of improved Emotional Intelligence are:

Improved self-image:
This could translate to improved emotional, mental and physical health and delivering a higher standard of work.

Heathier relationships:
Healthy, respectful relationships are vital, not only in one’s personal life but also with co-workers.

Less drama:
Drama is counter-productive and distracts from productivity and vitality. With less drama at home and at work, people are more joyful and more focused.

Less conflict:
By handling conflict with a solution-focused mind-set, the real issues are resolved, rather than merely ‘putting plasters on re-occurring injuries’.

Less stress:
Less stress and anxiety lead to more joy, improved health, more vitally and increased productivity.

The Workshop

The Objectives 

  • Objective #1: How to gain insight into the needs of other people
  • Objective #2: How to gain self-insight and manage one’s own emotional state
  • Objective #3: How to manage conflict and focus on creating a win-win outcome
  • Objective #4: How to set healthy and sustainable boundaries
  • Objective #5: How to manage stress and anxiety

What WE focus on:

The key areas of development which I propose we focus on during the workshops are:

  1. Emotional Intelligence & Neuroplasticity:  How to take control of one’s own thoughts; emotions and behaviour.
  2. Setting Boundaries:  How to set boundaries in a manner that limits the risk of causing damage to professional or personal relationships.
  3. Conflict Management:  How to deal with Conflict and work towards a win-win solution or outcome.
  4. Managing Stress & Applying Mindfulness:  How to deal with Anxiety & Stress by applying Mindfulness 

How we do it:

Rational Emotive Behaviour (REB) is based on the premise that learning to think differently can enable a person to feel and behave differently. We thus become more productive, more joyful and start living a more meaningful and fulfilled in life.

My methodologies are based on science and presented in such a manner that it is easy to understand. The skills and tools shared are realistic, doable and clear. I rely on my medical knowledge and background and use up-to-date scientific research and information to support and explain from a neurological approach how the mind operates; how it affects our emotions and how it all drives our behaviour.

My style of facilitation is direct and to the point yet relaxed and filled with humour in order to facilitate learning and mind-shifts.

While adequate time will be spent on explaining the principles, methodologies, as well as the academic and scientific foundations of the drivers behind Emotional Intelligence, the workshops are designed to be experiential. There is an important emphasis on application. Therefore, the format of the workshop is extremely interactive and “live”.

The members of the team are assisted and encouraged to develop a better understanding of what drives their own thoughts, emotions and behaviour. This includes various self-reflection and self-assessment exercises, which will help team members to manage their own behaviour and thoughts. Sound and proven cognitive behavioural principles and techniques are taught, applied and practised. The combination of new awareness and insight, application and practise, as well as real-time feedback from myself as well as from one another, will create a solid foundation for learning new styles of self-management and how to get the best out of others.

Basic Workshop Structure:  

* Each wokshop is deisgned for the spesific and unique needs of the client

Day 1

Introduce the different Need Architypes. This will allow team members to have a good understanding of their own architype, as well as the architypes of the other people.

Introduce the Cognitive Behaviour Model. This will allow team members to have a good understanding of the dynamics between Thoughts, Emotions and Behaviour.

Day 2

Introduce the main cognitive behavioural techniques for self-management.  This will allow team members to have a good understanding of how to apply emotionally self-management.

Day 3

An exploration of how to set healthy, clear boundaries with consequences. This will allow team members to clarify their own personal boundaries, learn how to set boundaries with consequences and learn the importance of respecting other people/s boundaries.

Learn self-management skills and effective communications skills to apply while in conflict with someone else. This will allow team members to learn vital skill for negotiating a potentially perilous road when in conflict, while minimizing the risk of damaging personal or professional relationships.

Day 4

Gain a better understanding of stress and anxiety, while learning Mindfulness skills together with other useful stress management tools. This will allow team members to have a range of skills to choose from in order to manage their own stress and anxiety.

A facilitated process where all members in the team can give each other feedback with a focus on taking accountability and putting solutions in place. This is the culmination of the workshop when team members are expected to apply their learning of the previous days, to practise their new skills under a watchful eye of a facilitator and to have the opportunity air grievances towards each and explore sustainable solutions.

* It is essential that the whole team is in attendance throughout the duration of the workshops. This will ensure that there is a mutual team understanding, team buy-in and a team commitment to apply the learning. By doing this, the individual members in the team can hold each other accountable. Team accountability and self-monitoring by the team is one way that the employer can increase ROI (return on investment).


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